Privacy policy
Last updated: 22 September 2026
Who is responsible for your data?
The data controller is SASU ZANGODANCE, 67, rue François Peissel, 69300 Caluire-et-Cuire, France, which operates the ZANGODANCE store (“we”). For any questions about your data, contact: contact@zangodance.com.
What data do we collect, why, and on what legal basis?
| Purpose | Data concerned | Legal basis |
|---|---|---|
| Processing and delivering your orders, managing returns, exchanges and refunds | Identity, delivery and billing addresses, email, telephone number, order contents | Performance of the contract |
| Secure payment | Payment data, processed directly by the payment provider (we do not have access to your full card number) | Performance of the contract |
| Managing your customer account | Identity, contact details, order history | Performance of the contract |
| Responding to your enquiries | Identity, email, message content | Legitimate interest |
| Preventing fraud and securing the website | Order data, IP address, technical data | Legitimate interest |
| Accounting, invoicing, legal obligations | Order and invoicing data | Legal obligation |
| Newsletter and commercial offers | Email, first name, preferences | Consent (which may be withdrawn at any time) |
| Audience measurement and advertising (tools to be specified) | Browsing data, cookie identifiers | Consent |
Who receives your data?
Only the service providers necessary to provide the service: the Shopify platform (store hosting, order and payment management), payment providers, carriers, our email tool and audience measurement tools (a detailed list will follow), and our accountant. These providers act only on our behalf or to meet their own legal obligations, except for those that are themselves data controllers.
Some of these providers, particularly Shopify, may process data outside the European Union. These transfers are governed by the safeguards provided for in the GDPR (for example, the European Commission’s standard contractual clauses or an adequacy decision).
How long do we retain your data?
- Order and invoicing data: 10 years (accounting and tax obligations).
- Customer account: until deletion, or after 3 years of inactivity.
- Marketing: 3 years from the last contact or interaction.
- Enquiries sent to customer service: for the time required to process them, then for a maximum of 3 years.
- Cookies: a maximum of 13 months; information collected through cookies is retained for a maximum of 25 months.
Cookies and trackers
The website uses strictly necessary cookies (shopping cart, sign-in, security, remembering your choice), which do not require consent. Other cookies (audience measurement, advertising, personalisation) are only placed with your consent, which you can give or refuse using the banner displayed on your first visit.
Your rights
You have the rights of access, rectification, erasure, restriction, objection and data portability, as well as the right to give instructions on what should happen to your data after your death. You may withdraw your consent at any time, without affecting earlier processing. To exercise your rights: contact@zangodance.com (proof of identity may be requested where there is reasonable doubt). We respond within one month.
You may also lodge a complaint with the CNIL (cnil.fr).
Automated decisions
We do not make decisions that produce legal effects concerning you solely on the basis of automated processing. Our payment and platform providers may use automated fraud detection tools.
Minors
The website is intended for adults.
Changes
We may update this policy; the applicable version is the one published on the website.